Kraken AIO Elite X360 not detected.

[TDMayo]

Good evening,

My Kraken AIO Elite 360 V2 (2024) is not currently showing as a sensor, this includes liquid temp, fan RPM and pump RPM.
(Note Pump RPM can be read via mobo as I have it on the pump connector, however this does show the correct info - it just is not pulling from Kraken)

I've confirmed that CAM is closed before running HWiNFO.
Running HWiNFO x64 8.16.5600
NZXT Kraken AIO Elite 350 V2 (2024) running on Firmware version 1.2.1.

Many thanks

 

[Martin]

Please attach the HWiNFO Debug File with sensor data for analysis.

 

[TDMayo]

Please find it attached.

Had to compress due to size of the file.

 

[Martin]

Thank you. This seems to be a new model that we don't have support for yet.
I could try to handle it as the previous series, but not sure if that will work. Would have to be tested..

 

[TDMayo]

I'm happy to run any beta/test config you would like to give a try.

I can compare sensor data with CAM output to verify.

 

[Martin]

OK, please try this build and let me know the results: www.hwinfo.com/beta/hwi64_817_5606.zip

 

[TDMayo]

Thank you for the quick response.


The AIO is now showing however provides no sensors.

 

[Martin]

Hmm, that probably means it's not compatible with earlier versions.
Please attach a new Debug File from this build.

 

[TDMayo]

Apologies for the delay, please find it attached.

 

[Martin]

Thanks. Indeed, I'm afraid this seems to be using a different protocol and we don't have information about it yet, so can't support it

 

[TDMayo]

Thank you for taking the time to look into it.

I'll keep an eye on the release notes moving forward to see if it gets support.