Not sure if a bug

[darkgenz]

Hwinfo does not display my ancient Promise TX4650 fake-RAID SAS controller in disk list (neither as single huge disk or as separate disks). The connected disks are Sun/Oracle branded 3Tb Seagate Constellation ES2 (SAS interface).
For comparison, here is screenshot from Speccy, which displays it correctly, but have many other issues.

 

[Martin]

I don't see any of those disk reported in Speccy, only the logical RAID array.
Enumerating individual disks managed by such RAID controllers can be really tricky as the interfaces used are proprietary.
If you would attach the HWiNFO Debug File I can have a look at that, but chances are rather low.

 

[darkgenz]

I do not sure where to get debug file.
"Report" is it or not?

 

[Martin]

IMPORTANT - Read this before submitting a report

In order to submit a bug report, please include the following information: HWiNFO32/64 Report File (HTM or TXT preferred) HWiNFO32/64 Debug File (HWiNFO32.DBG or HWiNFO64.DBG) In case the application crashes or you are not able to create a Report File, please submit only the Debug File. This...

www.hwinfo.com

 

[darkgenz]

Sure, here is debug file.

 

[Martin]

Please try this build if it will identify those drives: www.hwinfo.com/beta/hwi64_707_4512.zip

 

[darkgenz]

Unfortunately, still no success.
The dbg file of new build also attached.

 

[Martin]

Then I'm sorry, but I don't have information how to support this proprietary controller. I tried it with methods for previous generations, but it didn't work out

 

[darkgenz]

Then I'm sorry, but I don't have information how to support this proprietary controller. I tried it with methods for previous generations, but it didn't work out

Actually it is rather old controller, its bios mentioning something like (2006-2010), and as far as i remember, it was sold at these years, maybe untill 2012.
OK, thank you for atleast trying. I'll also check that build with 2nd controller in JBOD (separate disks) mode, maybe it will work.

 

[darkgenz]

Well, tested it in JBOD mode.
At least, now HWINFO can provide drive list, but not the model and capacity.
Anyway, thank for your time.