USB Drives Disappearing after Update of Windows 11 or AMD Adrenaline

[cccleaner]

Dear Martin, Dear all

Since I updated my Windows 11 system with latest Windows Updates and AMD Adrenaline on 4APR24 after every system startup my USB Connected Drives disappear as soon as the HWINFO Client starts.




I tried to downgrade to HWINFO 7.72 and 7.70 as I first thought its about version 8.00.. but the error still happens.
So I assume an issue with latest Windows Update or latest AMD Adrenaline Drivers. As this was the very latest change I did on the system.. No Hardware changes. I just wanted to update all software again as I do this regularly every month.
I also tried the latest HWINFO Beta but no success.
I attach the DBG from the latest beta version.
I know based on Forum Threads here that this might be a known issue. But I do not have an ASM Storage controller. I have an AMD based mini computer and 10 Disks connected via USB Hub (via SATA to USB Adapter) to it (CHIA Farm). So I use the USB Connection.
Would be so cool If you find the issue. I use HWINFO to keep my disks permanently running for the CHIA Farm. Or what is the workaround for this problem.

Greetings!

S

 

[Martin]

I will try to fix this in the next (Beta) build.

 

[cccleaner]

I will try to fix this in the next (Beta) build.

oh very nice thank you .. about which software or root is it then?

 

[Martin]

Sorry?

 

[cccleaner]

what is the root cause of this? it seems to be connected to software updates on windows or amd... right?

 

[Martin]

It's probably both + addition of JMicron USB-NVMe support in HWiNFO.
Seems the Windows update changed something in USB-SATA drivers that now requires a bit different handling in HWiNFO.

 

[cccleaner]

ok thank you so much!

 

[cccleaner]

hello Martin have you been able to fix this issue in the latest beta? Merci und Gruss

 

[Martin]

Yes, the latest Beta version is expected to fix this.

 

[cccleaner]

Hello Martin

801_5420 Beta has indeed resolved the problem. Thank you so much for fixing it!