Wrong recognition cpu i5-4590 as genuine intel 3300

gpfanta

New Member
Hi,
I notice that some info about cpu are missing/wrong:

Core#0 clock show the real value.
Core#1,2,3 show always max/turbo clock value.

Core #(1 2 3) Thread #0 Usage - Miss
Core #(1 2 3) Ratio - miss
Core #(1 2 3) Temp -miss

I'm sending you debug file.

Cpu Intel i5-4590
Mb Asrock H97 Fatal1ty Performance

Thanks



 

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Martin

HWiNFO Author
Staff member
The root problem of all those listed is that something is not allowing HWiNFO to properly read CPU information, especially the real core count.
Are you maybe running HWiNFO under a virtual machine or is Hyper-V active ?
 

gpfanta

New Member
Ok solved!

There are 2 options in the bios:
In "chipset configuration" VT-d (intel virtualization technology for directed I/O) was already disable but in "cpu configuration" intel virtualization technology was enable.

Thank you!
 

Martin

HWiNFO Author
Staff member
Thanks for the feedback.
I don't think that it was required to disable entire Virtualization Technology in BIOS, but rather disabled Hyper-V in case it's enabled in Windows.
 

Martin

HWiNFO Author
Staff member
That's interesting.. All such issues reported so far were because of Hyper-V. Then something else using virtualization must have influenced that...
 
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