Crucial DDR5 - 5600 MHZ missing temperatures

[fullyard]

Hi, i recently bought a HP Elitebook 845 G11. I replaced the single DDR5 Ram module it came with > >
Crucial RAM 48GB Kit (2x24GB) DDR5 5600MHz CT2K24G56C46S5.

On one hand, neither in the Bios, nor in Crucials own detector will the two memory modules be recognized as Crucial
(Micron or whatever), rather than just being shown as "Unkown". In HWINFO and CPU-Z the brand and more information is present.

When it comes to the sensor part, the DDR5 temperatures are not shown at all.
I did own Crucial RAM in the past and temperatures were present in another machine.

My question is: Is this because the modules are pretty "new" and are simply not being implemented as such,
or has this rather to do with the motherboard not offering a sensor at the ram slots?

I am super curious, because in the past i encountered high temperatures on ddr5-sticks and adding some
cooling was a good thing to do - now i simply cannot measure anything in terms of temperatures there,
so i feel somewhat "blind".

Thanks for your assistance.

 

[Martin]

Hard to say without knowing more details - exact appearance, Debug/Report files.

 

[fullyard]

Hard to say without knowing more details - exact appearance, Debug/Report files.

Hi Martin

Thanks for your reply. What can I best provide you with and how to get it?

Regards,
Steve

 

[Martin]

IMPORTANT Thread 'Read this before submitting a report'

Feb 6, 2010

In order to submit a bug report, please include the following information:

1. HWiNFO32/64 Report File (HTM or TXT preferred)
2. HWiNFO32/64 Debug File (HWiNFO32.DBG or HWiNFO64.DBG)

In case the application crashes or you are not able to create a Report File, please submit only the Debug File. This will help to find the reason of crash.
In order to create the Debug File, HWiNFO32/64 needs to be run in Debug Mode. This can be enabled: right after starting HWiNFO32/64 click the Settings button and navigate to the "Safety" tab.

Then...

• Martin
• Replies: 0
• Forum: HWiNFO® 32 or HWiNFO® 64 Bug Reports

• 

 

[fullyard]

Hi Martin, sorry for the late reply. Was kinda busy and hadn had the chance. I was able now.
I will send you the DBG File. I hope it contains what you need. I did run the application in "debug mode".

Regards,
Steve

 

[fullyard]

I did try to DM you. I couldnt send you the file, it is too big. I was trying to DM you with the google drive - link on my google drive , but i did receive this message:

 

[Martin]

Try to compress the file before attaching (ZIP, RAR, 7z).

 

[Martin]

The problem here seems to that access to DIMMs on SMBus is blocked. This is common on some notebooks, which use proprietary locks/muxes. We can't support this unless the vendor provides relevant information how to unlock it, which is very unlikely.

 

[fullyard]

The problem here seems to that access to DIMMs on SMBus is blocked. This is common on some notebooks, which use proprietary locks/muxes. We can't support this unless the vendor provides relevant information how to unlock it, which is very unlikely.

Hi Martin,
thank you for the quick reply and fast analysis.

When youre talking about the vendor, do you mean Crucial? Or is this a problem with my HP Elitebook? Could i contact support and ask them for supporting this, even if it seems to be unlikely to happen?

Regards,
Steve

 

[Martin]

I mean HP. No way they would tell how.

 

[fullyard]

I mean HP. No way they would tell how.

Just curious. Could one of these sensors represent the ddr5 temperature?


Makes no sense i guess....there should be two as there are two sodimm-slots present in the system.

 

[Martin]

Doesn't look like the DIMM temperature.