Hello HWiNFO community!
For the past few months I've been having problems with my PC.
It started with me getting a black screen while playing intensive games (the screen went black, the audio glitched and holding the power button down for a few seconds is the only way out).
Then it started happening at less intensive games and finally while using youtube or just chrome. Maybe it's a coincidence, but in a lot of cases it happened when I alt-tabbed out of a game or watched videos at HD, 2x speed and fullscreen.
I assumed that perhaps it's a temperature problem, since I had never cleaned my PC (since 2016). So I cleaned it, and did some tests. It started running a couple of degrees colder, but it still crashed. So probably temperature isn't a cause. (According to various forums it could be anything from a failing CPU, GPU, PSU or short circuits on the motherboard, but I don't know how to check for any of that. (I did run some stress tests for CPU, RAM and GPU, but nothing caused a crash)
Then the crashes just stopped for a month or so even if I went back to playing intensive games. Now they are back. Today I got a black screen just from opening 3 tabs in chrome, but luckily I started HWiNFO before.
I have a bunch more logs from just watching youtube or playing games from the past month, but in that time there wasn't a single black screen for some reason.
Thank you for reading and taking the time.
tldr: please check HWiNFO log and see if you can tell what's wrong.
Specs
windows 10
ASUS B150M-A DDR4 Motherboard
Intel Core i5-6600 Processor
Transcend 8GB DDR4 PC4-17000 2133MHz UDIMM LV 1.2V x2
Seagate 1TB SV35.6 Series 3.5" HDD SATA 6Gb/s 7.200rpm
Transcend 256GB SSD370 2.5" SATA III 6Gb/s (Premium) (main disk)
Cooler Master B700 ver.2 700W ATX Power Supply
Sapphire Nitro Radeon R9 390 8GB with back plate
and another seagate 4TB disk
For the past few months I've been having problems with my PC.
It started with me getting a black screen while playing intensive games (the screen went black, the audio glitched and holding the power button down for a few seconds is the only way out).
Then it started happening at less intensive games and finally while using youtube or just chrome. Maybe it's a coincidence, but in a lot of cases it happened when I alt-tabbed out of a game or watched videos at HD, 2x speed and fullscreen.
I assumed that perhaps it's a temperature problem, since I had never cleaned my PC (since 2016). So I cleaned it, and did some tests. It started running a couple of degrees colder, but it still crashed. So probably temperature isn't a cause. (According to various forums it could be anything from a failing CPU, GPU, PSU or short circuits on the motherboard, but I don't know how to check for any of that. (I did run some stress tests for CPU, RAM and GPU, but nothing caused a crash)
Then the crashes just stopped for a month or so even if I went back to playing intensive games. Now they are back. Today I got a black screen just from opening 3 tabs in chrome, but luckily I started HWiNFO before.
I have a bunch more logs from just watching youtube or playing games from the past month, but in that time there wasn't a single black screen for some reason.
Thank you for reading and taking the time.
tldr: please check HWiNFO log and see if you can tell what's wrong.
Specs
windows 10
ASUS B150M-A DDR4 Motherboard
Intel Core i5-6600 Processor
Transcend 8GB DDR4 PC4-17000 2133MHz UDIMM LV 1.2V x2
Seagate 1TB SV35.6 Series 3.5" HDD SATA 6Gb/s 7.200rpm
Transcend 256GB SSD370 2.5" SATA III 6Gb/s (Premium) (main disk)
Cooler Master B700 ver.2 700W ATX Power Supply
Sapphire Nitro Radeon R9 390 8GB with back plate
and another seagate 4TB disk