HWiNFO 7.26-4800 freeze on bus enumeration due to 8BitDo Pro 2 controller


New Member
I've experienced an issue where when starting HWiNFO in full mode with my 8BitDo Pro 2 controller plugged in causes HWiNFO to freeze on the "Enumerating buses" stage. If I unplug the controller HWiNFO unfreezes and loads properly. The debug log ends on whichever USB hub the controller is connected to, whether it's directly in the front I/O or in a USB hub, it does not show the controller itself. Running HWiNFO in a "Sensors only" or "Summary only" mode skips the bus enumeration and the software loads properly with the controller connected. I'm not sure how to get device info on the controller for the sake of debugging this issue, or which info is crucial in figuring this issue out, so please let me know what to use to get the info required.
Problem here is that for some reason a standard USB query sent to the device/hub remains hanging in the system.
This should not be happening as the query is standard, so the problem is likely somewhere in the device USB protocol.