SMBus Lock error with ICue 5.29.103

[Wrapped-in-bacon]

ICue unfortunately auto-updated yesterday and I am now receiving the attached error. I have tried uninstalling and reinstalling the previous version, but the installer seems to automatically pull the latest version now instead of being a specific version. I've put in a ticket with Corsair as well to see how to proceed but I thought I would let you know. I have a 6mb DBG file as well but the system will not let me upload it here. I already have the Corsair/Asetek support disabled and have never had this issue until icue auto-updated to this latest version.

 

[Wrapped-in-bacon]

Is there somewhere I can send the debug files to since I can't upload them here? I was hoping at least for a response by now.

 

[Wrapped-in-bacon]

I turned off SMBus Support in the main settings on the SMBus/I2C tab. What am I losing by turning this off, because it seems to keep this error from occuring?

 

[Martin]

Depends on mainboard but usually you'll lose DIMM information and monitoring and on some boards also sensors.
Why not report the problem to Corsair?

 

[Wrapped-in-bacon]

I did, and they told me to uninstall hwinfo, Alienware fx, and logi options+, and that this was a problem that you needed to fix which I immediately argued back that this never occurred until this icue update.

I tried rolling the icue install back to 4.33 and my profile backups weren’t compatible with that old of a version.

My board is the Aorus x570 master. Do you happen to know what I would be losing monitor-wise there?

 

[Martin]

I did, and they told me to uninstall hwinfo, Alienware fx, and logi options+, and that this was a problem that you needed to fix which I immediately argued back that this never occurred until this icue update.

Oh, that's "great" support... Blaming others for their problems. iCUE is a well known "masterpiece"...

My board is the Aorus x570 master. Do you happen to know what I would be losing monitor-wise there?

DIMM info, DIMM sensors and VRM sensors.