Start crash on "Enumerating Buses"

CrysKilljoy

New Member
Hi

I've already searched for and read already existing threads on this issue, following the fixes didn't work on my end, though.

I've been on HWinfo64 v6.12 before and it started without issues, but updating to the most recent 6.28 started the issue for me and rolling back to different older versions didn't work.
The fixes from other threads, saying disconnecting some USB-controllers/devices, didn'T work for me. I disconnected most of'em, leaving only some external harddrives, mouse (Steelseries) and keyboard (Corsair) and some internal accessoires like internal LEDs and 2 AiO coolers.

Attached is the latest Debug file, on a freshly installed 6.28.

ot: Could someone in here help me finding an issue on my pc with the logs from HWinfo?
 

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Martin

HWiNFO Author
Staff member
I'm afraid I don't see which exact USB device is causing this as it crashes when HWiNFO enumerates the USB hub for its devices.
But it seems it's some device attached to hub on the ASUS AURA LED Controller.
So you will need to disconnect more USB devices to determine which one is causing it.
 

CrysKilljoy

New Member
Ok, my setup is an Asus STRIX X470-F and my GPU is an Asus STRIX GTX1080ti O11G.
I'm not sure what I should diconnect on that regard. Before mentioned acessoires are Corsair Lighting Nodes and Corsair Lightstrips.

But it worked before on v6.12 so I'm not sure.

I could try removing ASUS software and reinstalling HWinfo after that.
 

Martin

HWiNFO Author
Staff member
Yes, please try to ASUS AURA software and/or disconnect the RGB lightning just to see if that's causing the problem.
 

CrysKilljoy

New Member
Since last time I reconnected everything, and now I uninstalled ASUS ArmouryCrate and ASUS Aura Creator. HWinfo starts without issues.

Hope this helps the next poor soul ^^
 
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