System occurs hang up or BSOD while playing game on AMD platform with Lenovo computer

PokerGuy

New Member
I find system is easier occurs hang up or BSOD while playing game on AMD platform with Lenovo computer.
Per issue to Lenovo, it feedback that it is caused by HWINFO uses some IO port conflict with AMD CPU

It is true?

CPU platform is rembrandt

Thanks.
 

Martin

HWiNFO Author
Staff member
Hard to say without knowing further details - what system, HWiNFO reports.
 

PokerGuy

New Member
OS Version: 21H2 22000.593
HWiNFO reports as attachment

failure phenomenon still can be reproduced until 7.24 version

Thanks.
 

Attachments

  • LAPTOP-GK4TM56H.HTM
    172 KB · Views: 1

Martin

HWiNFO Author
Staff member
Does the crash happen only when HWiNFO is running?
If yes, try to disable "EC Support" in HWiNFO.
 

PokerGuy

New Member
Does the crash happen only when HWiNFO is running?
==》Yes
If yes, try to disable "EC Support" in HWiNFO.
==>I has used a Game AIDS tool which integrated HWiNFO, so it may hard to disable "EC Support" for try.

From Lenovo services team feedback it seems access PCI 0/0/0 device casue this issue.

Thanks.
 

PokerGuy

New Member
Tool for logging/monitoring my compter status and video recording and so on.
I first ocurr this issue with Gamepp.exe which has integrated HWiNFO.
 

Martin

HWiNFO Author
Staff member
Try to run standard HWiNFO if you can reproduce the problem there too. You can then easily disable EC Support there to check if that's causing the issue.
 
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