System occurs hang up or BSOD while playing game on AMD platform with Lenovo computer

[PokerGuy]

I find system is easier occurs hang up or BSOD while playing game on AMD platform with Lenovo computer.
Per issue to Lenovo, it feedback that it is caused by HWINFO uses some IO port conflict with AMD CPU

It is true?

CPU platform is rembrandt

Thanks.

 

[Martin]

Hard to say without knowing further details - what system, HWiNFO reports.

 

[PokerGuy]

OS Version: 21H2 22000.593
HWiNFO reports as attachment

failure phenomenon still can be reproduced until 7.24 version

Thanks.

 

[Martin]

Does the crash happen only when HWiNFO is running?
If yes, try to disable "EC Support" in HWiNFO.

 

[PokerGuy]

Does the crash happen only when HWiNFO is running?
==》Yes
If yes, try to disable "EC Support" in HWiNFO.
==>I has used a Game AIDS tool which integrated HWiNFO, so it may hard to disable "EC Support" for try.

From Lenovo services team feedback it seems access PCI 0/0/0 device casue this issue.

Thanks.

 

[Martin]

Sorry but what "Game AIDS tool" do you mean?

 

[PokerGuy]

Tool for logging/monitoring my compter status and video recording and so on.
I first ocurr this issue with Gamepp.exe which has integrated HWiNFO.

 

[Martin]

Try to run standard HWiNFO if you can reproduce the problem there too. You can then easily disable EC Support there to check if that's causing the issue.