Hi, plz help, i have some problemAh yes, such issue has already been discovered by some users, although it didn't result in a hang, just inability to detect/access some drives or showing of a warning.
I'm afraid this cannot be fixed on our side as it's controlled by the Windows protection.
Hi, plz help, i have some problem
Old thread, but UPDATE 2 above just solved the same ATA/SATA deadlock I was seeing on my newly build AM5 system, although the ransomeware product was within BitDefender... Thx @nekminnit!UPDATE: Issue seems to have been resolved after a Windows System Restore.
UPDATE 2: I have discovered the root cause of this bug/issue. When I enabled ransomeware protection in Windows Security, the issue occurred and HWinfo would hang. I have now allowed HWinfo64.exe through controlled folder access and it works fine. Not sure if you guys want to look into this or not for a future patch.
Hello!
Some problem still exist to me!
Drivers are standard, everything checked. Nevertheless, HWINFO64 hangs during the ata/scsi scan.
I have an external 4-bay hard drive enclosure (Fantec QB-35US3-6G) connected via USB 3.x and the interface crashes when HWINFO scans it. I can see that the LEDs on the enclosure go directly to standby, i.e. the interface has crashed.
There is also another single USB HD drive attached.
Attach Debug File...
Can I just overwrite the installed version with the portable Beta version?Try the latest Beta build v8.01, that should fix this.
Thanks, the Beta version fixed the problem!