That file doesn't indicate any problem, at least in HWiNFO. Based on that data HWiNFO was properly terminated, so no unexpected interruption like a system crash.
That isn't consistent with what I was seeing. With Debug mode turned on, and HWInfo running active on the sensors screen docked, the debug file stayed at 0KB. As Pinkie Pie mentioned, I had doubts that this would catch the issue, as the problem manifests as a straight power kill, like hitting the reset button. No BSoD or other opportunity for the log to flush.With Debug Mode enabled, HWiNFO constantly dumps data of what it's currently doing. So if a crash happens, I can see what was the last operation performed that might have caused the crash (if it was a fault of HWiNFO).
So the first zip file was created after this exact procedure:Don't worry about the file size, this is not shown properly during runtime as the file is created with a special mode. The size is correctly adjusted only after it's closed.
Just uninstall HWinfo and test.I have been getting graphics lock ups on occasions recently where it sounds like my system is still running but I can't do anything as the images on the screens are frozen. I have to reset the system and when I go to Windows event viewer it looks like the first error that has caused the lockup is Hwinfo as it is mentioned in the error details. Is this similar to what anyone else is getting here? I have a Ryzen 7700X, Asus strix e-egaming X670 mobo and RTX 4090.
Why using such very old version of HWiNFO and not try the latest one?Hello, finally glad i found a solution to my problem ! I have the same issue.
Gigabyte B550M / Ryzen 5 3600 / GTX 1660 Super > no problem.
Changing to a Powercolor 6700 > when in idle or after a wake up, freeze, black screen and reboot > error 18 > Cache Hierarchy Error.
Currently using an old version oh HWinfo (6.42) pour go with the streamdeck plugin.
Just uninstall HWinfo today, get you posted.
Haven't unintalled it but have not been running it, will try that for a while and see how it goes, I get the screen freeze but no reboot, just reboot it myself.Just uninstall HWinfo and test.
The typical problem is : screen freeze, black screen and reboot. No BSOD.