No DDR5 temp

[PiPoLiNiO]

Hello. I have Aorus Master Z790 and DDR5 Kingston Fury Beast. Everything was working normally for a few months until the DDR5 temperature readings disappeared a few days ago. I deleted the program, reinstalled different versions (also beta) and it's still the same. I did not install any new programs, just overnight the readings disappeared.

Any ideas?

 

[Martin]

Try to first reboot the system. Such loss of DDR5 sensors could be caused by a conflict with other monitoring or RGB controlling tools but you say you didn't install anything new.
If still no luck please attach the HWiNFO Debug File for analysis.

 

[PiPoLiNiO]

Reset does nothing. Where can I find debug in options?

 

[PiPoLiNiO]

Ok, i find

 

[Martin]

You're using a very old version of HWiNFO (from 2018), try to upgrade to the latest one.

 

[PiPoLiNiO]

What? I use 7.42...

 

[Martin]

But the Debug File you provided was made using a very old version and it's also dated 2018.

 

[PiPoLiNiO]

So what do you suggest I do?

 

[Martin]

Try to create the Debug File again using the latest version and when done check that it has the right date.

 

[PiPoLiNiO]

Please

 

[Martin]

Hmm, this is quite weird. Please try some other tool like CPU-Z or Thaiphoon Burner if those will show DIMM details.

 

[PiPoLiNiO]

Cpu-Z shows all DIMM data. But he doesn't support the temperature.

 

[Martin]

Please try this build and let me know if it shows it now: www.hwinfo.com/beta/hwi64_743_5075.zip

 

[PiPoLiNiO]

Thanks. Unfortunately still the same

 

[Martin]

Are you perhaps using some RGB controlling software?

 

[PiPoLiNiO]

Yes. I use Gigabyte Control Center and Fury CTRL. It's the same after turning them off. Anyway, I use them all the time and everything was working normally until a week ago for many months.

 

[Martin]

Try to reboot the system without starting the other tools and run HWiNFO.

 

[PiPoLiNiO]

I disabled all programs that can control RGB. I did a reset and still the same

 

[Martin]

Try Thaiphoon Burner what that will say.

 

[PiPoLiNiO]

Thaiphoon it doesn't work for me. Throws security errors